What is user authentication? User authentication is a phenomenon or process that checks the user’s authenticity before accessing the account. In this process, a user is given a questionnaire to answer some questions, or some information is gathered to check…
What is the Help Desk Migration? Help desk Migration is a website by which you can migrate data from one platform to another, reducing the time consumption of manually moving data and saving your time with just one click. As…
We will use this method to transfer CSV files downloaded from Zendesk or another platform to another Zendesk or another platform. This type of file has some compulsory (required) and optional attributes that should be contained in your CSV file.…
Sometimes we need to transfer one Zendesk account to another account. For such purpose, this method is used. Using this method, no data will be lost. All the data or tickets will contain everything like ticket Id, attachments, comments, assignee,…
What is Ada? Ada is an AI-based chatbot that automatically answers the customers. This chatbot is powered by AI (Artificial Intelligence) and Natural Language Processing (NLP). It provides an easy conversation experience to customers. Integrating Ada with Zendesk will create…
It will be the best opportunity to choose Zendesk if you: 1. Need a robust enterprise help desk system: Zendesk will be the best choice for enterprises that want to create effective relationships with customers and make customers an understandable…
