Salesforce

6 Tips You Need to Know to Design or Redesign Your Salesforce CRM Solution

Every one need to get the best out of Salesforce CRM for their own business growth. Salesforce is a powerful CRM and a platform that supports companies and businesses to connect with their customers, leads, peoples and partners in a whole brand new way. However, if the design and architecture is not planned properly then …

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What is Salesforce Service Cloud?

Salesforce Service Cloud is a Customer Relationship Management (CRM) system focusing on customer service and support, but really much more than that. Service Cloud lets users automate business processes, streamline workflows, finding key articles/knowledge base and experts to support customer service agents. The goal is to promote and develop one-to-one strong marketing relationships with customers …

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Salesforce Service Cloud

Difference Between Force.com and Salesforce.com

In this blog post we’ll discuss a very common and mostly asked question – the difference between Force.com and Salesforce.com. Before we begin to explain force.com and salesforce.com I would like to describe to PAAS and SAAS. PAAS: Platform-as-a-Service and SAAS: Software-as-a-Service Both terms are self explanatory. PAAS is referred to as a platform on …

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force.com and Salesforce.com