Category Salesforce

Salesforce Forecasting Feature

Collaborative Forecasting in Salesforce

A forecast determines how much your company plans to sell within specific time duration. For this, we can do two types of forecasting which are as follows. Opportunity Quantity: The number of chances the organization has designated to close and the…

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Salesforce Service Cloud

What is Salesforce Service Cloud?

Salesforce Service Cloud is a Customer Relationship Management (CRM) system focusing on customer service and support, but really much more than that. Service Cloud lets users automate business processes, streamline workflows, finding key articles/knowledge base and experts to support customer…

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