Data is really an important asset for a business oriented company who uses CRM. Data Recovery Service: Salesforce provides a service to recover your data in case of irredeemable data loss. In case you had to perform a data loading…
Do you have customer portal? If yes then does your portal has most effective customer portal features? Customer Portals have become an essential need of businesses. They are helping a lot in managing the customer requests, feedback and respond to…
Salesforce Service Cloud is a Customer Relationship Management (CRM) system focusing on customer service and support, but really much more than that. Service Cloud lets users automate business processes, streamline workflows, finding key articles/knowledge base and experts to support customer…
In this blog post we’ll discuss a very common and mostly asked question – the difference between Force.com and Salesforce.com. Before we begin to explain force.com and salesforce.com I would like to describe to PAAS and SAAS. PAAS: Platform-as-a-Service and…
