Salesforce and FedEx in SCM by Volgsol

Role of FedEx and Salesforce In Supply Chain Management

FedEx, ShopRunner, and Salesforce Commerce Cloud empower companies to speed up and make supply chain and accomplishment more efficient by integrating these substances.

Memphis and San Francisco — FedEx and Salesforce declare a new, multi-year affiliation that combines Salesforce Commerce Cloud and Salesforce Order Management with innovational potential from FedEx and ShopRunner, its e-commerce platform.

E-Commerce is putting pressure on retailers to certify great customer trials while keeping up with the growing requirement. As well as, retailers have to manage multiple, complex inventory management systems to achieve orders and process returns while struggling to gain their customers in a crowded e-commerce ecosystem. Now we are in a world of commerce anytime.

By collaborating, Salesforce Commerce Cloud with ShopRunner and FedEx will reanalyze how brands and traders manage the e-commerce trip from promotion and acquisition to delivery and return — delivering a fast and easy end-to-end shopping experience. Companies can tackle the power of Salesforce’s count on Commerce Cloud, Salesforce Order Management, and Artificial Technology to innovate, auto operations, and drive needs with deeply personalized scanned commerce experiences at scale. FedEx’s data-driven supply chain awareness, throughgoing shipping network, and ShopRunner e-commerce abilities, companies can perfect and enlarge the post-purchase trip.

Now, companies can hold a next-generation intelligent supply chain and achieve abilities to optimize their e-commerce processes. A combined platform to run a few of the most parts of their business separately. Companies will be able to merge the customer trip to help drive new requirements and enlarge conversion on their owned media, which can help in decreasing reliance on mediators and preserving time and cost.

FedEx and Salesforce companies expectations:

  • Increased Loyalty and Customer Existence Value: Approach to millions of high-value buyers actively buying through ShopRunner’s channels, offering Salesforce traders a pool of trustworthy consumers.
  • Early Network Awareness:  It helps traders provide their customers with more accurate information on when their required purchases will arrive.
  • Supply Chain Optimization: Approach to tools that optimize transportation and achievement, boot supply chain intelligence, simplify shipping, manage costs, and take hold of their business all over the supply chain.

FedEx and Salesforce, end-users expectations:

  • Two-Day Shipping: The alternative of two-day shipping from the brands they delight.
  • Easy Returns: FedEx services like label-less returns and approach to return-packaging at FedEx spots.
  • Real-Time Order Visibility: Carriage dates and times on the product information page and in the shopping cart all over the carriage trip to increase trust and peace of mind on when orders will arrive.

 Availability & Pricing

FedEx and Salesforce are expected to be available to customers in the U.S. in upcoming Spring of 2022. Pricing can be revealed at the time of broad availability.

About FedEx

A company offers a combined business compound through operating companies competing combined, collaboratively, and leading-edge digitally under the respected FedEx brand. Compatibility ranked among the world’s most admired and count on employers, FedEx simulates its 570,000 team members to remain focused on safety, the highest moral and professional quality, and the requirements of their customers and circle.

About ShopRunner

ShopRunner, a FedEx subsidiary, joins its millions of high-value participants with free 2-Day Shipping and Free Returns as well as exclusive, members-only offers and advantages from their favorite stores. For retailers and ShopRunner helps drive easy-flowing e-commerce through a comprehensive product suite backed by rich consumer awareness and data science.


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