Using the context panel in Zendesk Sell is to keep valuable information about your leads, contacts, and offers at your fingertips. Using context panel can be better for a company to keep records about Sell deal, leads and contacts. Let…
In this discussion, you’ll learn how to create a journey overview to analyze, assess or study a deal’s progress through the sales funnel. This will help you know how many deals are coming in, how many are in contract negotiation,…
This Week’s Release Notes: Following ingredients contains release notes: App Marketplace Products Not Updated This Week App Marketplace New: Airfocus (support) Airfocus is a platform designed to transform product management. It provides an all-in-one solution for product teams to manage…
Zendesk Agent Workspace makes agents able to work with full interest across the Zendesk channels (Email, Voice, Messaging, and Social Channels), all within a single ticket interface. Agents can use appropriate channels to resolve issues without being bound to the…
